Crawley based lawyers, stevensdrake, have been named ‘Best Law Firm for Collections’ at the Credit industry’s largest and most prestigious awards event, the 2017 Credit Awards.
The independently judged awards are designed to reward best practice, compliance, and innovation across the credit industry.
The team beat law firms such as Mischon de Reya, Blaser Mills, Moriarty Law, Mortimer Clarke (part of Cabot Credit Management Group and Spratt Endicott to win the accolade at the ceremony, held on 11th May at the Grosvenor House Hotel in London.
Harry Tumber, Head of Collections, commented: “To have been selected as best in class by a judging panel of industry leaders, against the highest calibre of competition, speaks volumes about the experience and capability of our team, and our commitment to achieving the highest standard of collections conduct.”
Adding: “During 2016 we deployed new strategies aimed at providing customers more information about the process, earlier, instead of taking the traditionally abrupt approach of simply serving a Letter before Action. This has resulted in increased contact rates which helped to achieve a 19% increase in collections performance on behalf of our clients.”
This is the second piece of good news for the firm, they have been announced as finalists for ‘Best Law Firm’ at the upcoming 2017 Car Finance Awards which take place in Nottingham on June 8th, coming off the back of the firm being the first law firm to achieve Approved status with the Finance and Leasing Association’s Specialist Automotive Finance (SAF) Training.
Harry Tumber, commented: “To be named as Finalists at the Car Finance Awards recognises our focus, experience and successful results achieved for clients in this space. To support this, our SAF Approved status reinforces our knowledge of the sales process and provides our car finance clients with confidence that we are best equipped to deal with their legal collections and recovery matters.”
For more information contact Harry Tumber on 01293 596905 or email firstname.lastname@example.org