01293 596900
HomeAbout UsBusinessPersonalNews & ArticlesContactReceived a debt collection letter?Download our 'Income and Expenditure' form here


Go back to the home page


Debt Collection Paralegal

Job Summary

stevensdrake are a well-established firm of solicitors based in Crawley, West Sussex.

We are excited to present a new vacancy for a Debt Recovery Paralegal in our focused but friendly Collections Department.

The role will require the post-holder to provide a debt recovery service for the Department’s clients, ensuring that there is a consistent and professional level of service at all times.

Hours: 35 hours per week during our standard office opening hours 08:00 to 18:00 Monday to Friday.

If you are a motivated individual with the desire to succeed, a career with stevensdrake would be perfect for you.

Responsibilities and Duties

Duties will include:

•             Telephone collections;

•             Sending letters/emails;

•             Handling incoming calls and correspondence;

•             General administrative tasks.

•             Processing applications to court

•             Appointing external contractors  

Experience of debt recovery, collections or credit control is essential. You will need to demonstrate experience in dealing with people, possibly in a customer service environment. The ideal candidate will be confident in dealing with clients and debtors on the telephone. Training will be provided.

You will need:

•             Computer skills including Internet Explorer and all MS Office programmes;

•             Excellent communication & people skills (written, verbal and telephone);

•             Good negotiation skills;

•             Work independently and able to manage own case load

•             Great attention to detail

•             To be target driven;

•             To be a good team player and flexible.


Working with us, you can expect to receive a range of benefits including:

•             Continued development and full training

•             A pension scheme

•             Death in service scheme

•             A yearly performance appraisal

To apply for this role, email your CV and cover letter to the Head of Collections at

We look forward to receiving your application.