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Privacy Policy

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This Privacy Policy applies to and (each, the “Website”) which are operated respectively by stevensdrake limited whose registered office is at 117 – 119 High Street, Crawley, West Sussex, RH10 1DD United Kingdom, and whose company number is 07159192 (stevensdrake) and its wholly-owned subsidiary, Return of Goods Centre Limited (each, “the Company” or “we/us”). It explains what data we will collect from you when you access the Website and how we may use that data.

We are committed to protecting your privacy. Parts of the Website can be viewed without giving us any data about yourself. However, for certain areas of the Website and for certain functions, you may be required to enter or we may collect personal data.

1. Confidentiality and Legal Privilege

Any and all information we gather or hold about you is confidential whether or not you are a current or past client of stevensdrake limited. This overriding duty of confidentiality is subject to restrictions imposed by law (for example, in relation to money laundering or drug trafficking) or imposed by order of the Court.

Information given to us for the purposes of our providing legal advice to you may also be subject to legal professional privilege.

The firm knows that this Privacy Policy will be affected by and must be viewed in conjunction with our duty of confidentiality to you and/or any legal professional privilege and other firm policies and procedures.

2. Your data

Collecting your data

We may ask you to provide us data that personally identifies you or allows us to contact you. The data we usually collect may include your name, email address, residential address, credit card details and phone number.

We may also collect special categories of personal data including medical information.  and sexual orientation on yourselves or, in the case of a legal entity, your employees or workers which is relevant or required in order to provide legal services to you. 

Using and sharing your data

We will only use your data to provide our services to you.  We will only share your data with 3rd parties where it is necessary for the provision of our services to you and where we are lawfully obligated to do so (for example to relevant public authorities).

Accessing and controlling your data

If you would like to access the personal data we hold for you, or if you need to update the information we hold, please write to us at our registered office, email us on or call us on 01293596900. 

For more information on the data we collect and how we use and store it, please see our Data Protection Policy.

3. Monitoring and Improving the Website

To enable us to monitor and improve the Website, we may gather certain data about you when you use the Website, including details of your operating system, browser version and type, browser language and Internet Service Provider.

We will always be able to identify your IP address. This is a unique number assigned to every computer on the Internet. Your IP address will tell us your geographic location and your domain.

4. Cookies

We will use cookies, where necessary, only to store data such as your user ID and your session identifiers to enable us to identify whether you are registered on to the Website and, if so, to shortcut your access to the Website. We will only read cookies from your cookie file if they have been placed there through your web browser's interaction with the Website.

5. Links to Other Websites

The Website may provide links to third party sites. We cannot guarantee that such third party sites will protect your personal data and we are not responsible for their data policies or procedures or their content.

6. Oher important privacy information

Where you have signed up to our newsletter, or given explicit consent, we may use your personal data to contact you for marketing purposes. You can unsubscribe from this at any time.

7. Queries

If you have any questions about this Privacy Policy, please contact us by email at or call us on 01293596900.

8. Complaints

If you are concerned about your data, or would like to make a complaint about the way we hold or handle your data, please refer to our GDPR Complaints Policy.