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stevensdrake named as a finalist for Law Firm of the Year!

April 9, 2018
Debt Collection

We are delighted to announce that we have been shortlisted for Law Firm of the Year at the 19th annual Credit Awards. Hosted by the independent publication, Credit Strategy, the Credit Awards are the industry’s largest and most prestigious, designed to reward best practice, compliance, and innovation across the credit industry.

At stevensdrake, we have been successfully recovering debt portfolios on behalf of household name creditors for over 40 years. We are a trusted partner to a number of high-profile clients providing them with a seamless debt recovery service encompassing pre-legal collections, legal recoveries, and enforcement where necessary.

Clients describe us as a “safe pair of hands” and praise us for “achieving positive outcomes on their most difficult cases”.

As the current holders of the 2017 Best Law Firm for Collections Award; it is safe to say we are keen to retain the title for the second year running. 

Since taking the title last year, we have been named as Finalists for Best Law Firm at the 2017 Car Finance Awards, Best Legal Services provider at the 2017 Collection & Customer Services Awards and for Legal Team of the Year at the CICM British Credit Awards.

It has been a strong year for the team as we have continued to build on our previous success having achieved a 29% increase in recoveries on behalf of our clients, culminating in a perfect 100% Net Promoter Score. 

Harry Tumber, Head of Collections at stevensdrake, said: “We are thrilled to have been shortlisted for such a prestigious award for the second year running! We were honoured to take home the trophy last year and making it to the finals this year is a testament to the firm’s ongoing commitment to providing an ethical approach to our clients and their customers.

Increased levels of forbearance within our contact strategies has resulted in improved outcomes for customers. Our approach has helped our clients avoid the cost of issuing proceedings where possible, but with the added knowledge that we have the capability to escalate our efforts where attempts to secure amicable resolution have been exhausted.

I am immensely proud of the team’s hard work and dedication over the past year. Nominations like this are the perfect example of our dedication to the continuous improvement of our services. Best of luck to all of the finalists!”

Good luck to all the team! For more information on the debt recovery services offered, please contact collections.team@stevensdrake.com.

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